Welcome to Ruby & Ava (the "Site"). These Terms and Conditions govern your access to and use of our website, services, and the purchase of any products from us.

By visiting our site or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions. If you do not agree to all the terms of this agreement, please do not access or use our website.

1. Overview & General Conditions

• Acceptance of Terms: By using this website, you confirm that you are at least the age of majority in your jurisdiction, or that you have given us consent to allow any of your minor dependents to use this site.

• Right to Refuse Service: We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion at any time for any reason (including, but not limited to, suspected fraud, stock availability, or pricing errors).

• Prohibited Activities: You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service, product designs, or website content without express written permission from us.

2. Products, Pricing & Accuracy

• Product Descriptions & Colors: We have made every effort to display as accurately as possible the colors, sizing charts, and images of our clothing items. However, because screen displays vary, we cannot guarantee that your device’s display of any color will be completely accurate.

• Pricing Changes: Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue any product without notice.

• Errors and Omissions: Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions regarding product descriptions, pricing, promotions, and availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate.

3. Orders, Billing & Payments

• Accuracy of Billing Information: You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

• Order Confirmation: Placing an item in a cart does not reserve it. An order is officially accepted and confirmed only when we send an explicit order confirmation via email or WhatsApp.

• Payment Methods: We accept payment methods as indicated at checkout. All transactions are securely processed.

4. Shipping, Delivery & Custom Duties

• Fulfillment & Delivery: We strive to dispatch orders promptly.
  
  Incorrect Information: Please ensure your delivery address and contact details are accurate. We are not responsible for delays or lost packages caused by incorrect address submissions.

5. Returns, Exchanges & Refunds

• Policy Overview: Our policy regarding returns, size exchanges, and refunds is outlined separately in our Return Policy Page.

6. Intellectual Property Rights

• All content included on this site—such as text, graphics, logos, product images, clothing designs, layouts, and code—is the property of Ruby & Ava and protected by copyright and intellectual property laws. You may not use, copy, or redistribute any brand assets without prior written consent.

7. Limitation of Liability

• Ruby & Ava does not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.

• To the maximum extent permitted by law, Ruby & Ava shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, or consequential damages of any kind arising from your use of the website or any products purchased from us.

8. Governing Law

• These Terms and Conditions shall be governed by and construed in accordance with the laws of [Your Country/Region, e.g., Pakistan], and you submit to the non-exclusive jurisdiction of the courts located in [Your City, e.g., Karachi] for the resolution of any disputes.

9. Changes to Terms

• You can review the most current version of the Terms and Conditions at any time on this page. We reserve the right to update, change, or replace any part of these terms by posting updates to our website. Your continued use of the site following any changes constitutes acceptance of those changes.